Legal Documents

11kk Terms & Conditions – Complete Guide

Please read these terms carefully before using 11kk. Everything you need to know about accounts, betting, bonuses, payments, and conduct is clearly laid out here.

Last Updated: 1 January 2026
Key Points
Age Restriction: 18+
One person, one account
Bonus Wagering: As stated
KYC Verification Required
Self-Exclusion Feature
Account Policy

All rules regarding registration, identity verification, and account management.

Bonus Terms

Terms and conditions for welcome bonuses, reload offers, and cashback.

Payment Policy

Deposit, withdrawal, and transaction limits and processes.

Betting Rules

Policies on bet acceptance, odds changes, and result determination.

Security & Privacy

Our policy on data protection and the use of personal information.

Responsible Gaming

Everything about setting limits, self-exclusion, and getting support.

Important Notice

By using 11kk's services, you agree to all of the terms and conditions below. If you have any objections, please refrain from using the platform and contact our support team.


1. General Terms & Applicability

11kk An internationally licensed online betting and gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between 11kk and the user of its services ("Member").

These Terms apply to the website, mobile app, and all digital services provided by 11kk. By registering as a member, you are deemed to have agreed to these Terms.

1.1 Right to Amend Terms

11kk We reserve the right to update these Terms at any time. Members will be notified of any changes via email or an on-platform notification. Continued use of the service after changes take effect will be considered acceptance of the revised Terms.

1.2 Applicable Law

These terms are governed by international gaming law and the provisions of 11kk's operational licence. In the event of any dispute, the ruling of the licensing authority shall be final.

2. Account Registration & Eligibility

To open an account with 11kk, you must meet the following requirements. This isn't just a legal obligation — it's what we believe is the right thing to do.

Mandatory Registration Requirements
  • Must be at least 18 years of age
  • A valid mobile number and email address are required
  • Accurate and complete personal information must be provided
  • Each individual may register one account only
  • Accounts must be registered in your own name and with your own details — not on behalf of anyone else

2.1 KYC Verification

Before Your First Withdrawal 11kk You will be asked to complete KYC (Know Your Customer) verification by submitting a photo of your national ID or passport along with a selfie. This process is typically completed within 2–6 hours.

2.2 Right to Suspend or Close Accounts

If a member provides false information, operates multiple accounts, or violates platform rules, 11kk reserves the right to suspend or permanently close such accounts without prior notice.

3. Betting Rules

This section explains how betting works, how odds are determined, and what happens in disputed situations.

Bet Types Minimum Stake Maximum Payout Live Betting Cash Out
Single Bet ৳20 Based on account level
Accumulator ৳20 Based on account level
System Bet ৳50 Based on account level
Casino Games ৳10 Varies by game N/A N/A

3.1 Odds Changes

11kk Reserves the right to change odds at any time. However, once a bet is confirmed, the odds at that moment are final — your bet will not be affected by any subsequent odds movements, up or down.

3.2 Match Cancellation or Postponement

If a match is cancelled before it begins, the stake will be refunded. If a match is suspended after it starts and is not completed within the scheduled time, the stake will generally be refunded — though specific circumstances will be taken into account.

3.3 Incorrect Odds

If clearly incorrect odds are published due to a technical error, 11kk Reserves the right to void such bets and return the stake.

4. Bonuses & Promotional Offers

Bonuses can often be a source of confusion. Here's a clear breakdown of exactly how bonuses work at 11kk.

4.1 Welcome Bonus

New members can receive up to a 100% bonus on their first deposit — up to a maximum of ৳500. To qualify, a minimum deposit of ৳100 must be made within 72 hours of registration.

Bonus Wagering Requirements — Must Read
  • A wagering requirement must be met before bonus funds can be withdrawn
  • Wagering requirements are typically 15–30x the bonus amount — each offer will specify its own terms.
  • Bonus funds can be used on any Sports or casino game, though certain games or categories may be excluded
  • Bonus validity is typically 30 days — expired bonuses are cancelled automatically.
  • A second bonus cannot be added while an existing bonus is still active.

4.2 Cashback Offers

For weekly or monthly cashback offers, only losses from bets placed with your own deposited funds are counted — losses from bonus funds are excluded. Cashback is generally credited as bonus balance and carries its own wagering requirements.

5. Payments & Financial Transactions

Money matters are sensitive — that's why 11kk keeps its payment policy completely transparent.

5.1 Deposit

All deposits must be made from a payment method registered in the member's own name. Deposits from third-party accounts are not accepted and may be automatically rejected or frozen.

5.2 Withdrawals

Withdrawals will always be processed via the same method used for the original deposit. This is part of our anti-money laundering policy. 11kk Any withdrawal request may be declined if there is evidence of suspicious activity.

Withdrawal Processing Time
  • BKash / Nagad / Rocket: 5–15 minutes (in 98% of cases)
  • Bank Transfer: 1–2 business days
  • USDT (TRC-20): 10–30 minutes
  • Bitcoin: 30–90 minutes (depending on network conditions)

5.3 Transaction Fees

11kk does not charge any fees on deposits. Withdrawals are generally free; however, crypto withdrawals are subject to network fees, which are borne by the user.

6. Prohibited Activities

Certain activities are strictly prohibited on 11kk. These are not unique to us — they are banned on all legitimate betting platforms.

  • Creating or operating multiple accounts
  • Bonus arbitrage or abuse of the bonus system
  • Match fixing or betting using insider information
  • Use of hacking tools, viruses, or malicious software
  • Money laundering or processing of illegal funds
  • Harassment of other members
  • Use of bots or automated software

If any of the above activities are proven, the account will be permanently closed and the balance may be forfeited.

7. Responsible Gaming Policy

11kk-member wellbeing comes first. Betting is entertainment — it should never be treated as a source of income.

7.1 Voluntary Limit Setting

Members can set their own daily, weekly, or monthly deposit or betting limits. Limits are easy to set, but increasing them requires a 72-hour waiting period.

7.2 Cooling-Off & Self-Exclusion

Any member can temporarily suspend their account for a set period (1–90 days). For permanent self-exclusion, contact support and your account will be closed within 24 hours.

How to Get Support

If you're concerned about problem gambling or addiction, reach out to our support team. We won't judge — we're here to help.

8. Privacy & Data Policy

Protection of Members' Personal Information 11kkis our highest priority. Please visit our Privacy Policy page to learn more.

In short: we do not sell your data to third parties. Information is used only when required by law or to improve our services. Your transaction data is secured with SSL-256 encryption.

9. Geographic Restrictions

11kk services are not available in certain countries. Members are solely responsible for complying with the laws of their jurisdiction. Accessing the platform from a restricted region using a VPN or proxy may result in account closure and forfeiture of balance.

10. Disclaimer & Limitations

11kk We are not liable for losses caused by technical errors, server outages, or third-party failures. However, stakes on bets affected by such incidents will be refunded.

The outcome of any betting decision is entirely the member's own responsibility. 11kk makes no guarantees regarding betting results.


FAQs

Answers to Common Questions About Our Terms

Placing a cricket bet on 11kk is straightforward. Log in and head to the Sports or Cricket section. Click on your match of choice to see all available markets — match winner, total runs, top batter, top bowler, over-by-over results, and more. Click the odds for the market you want and it'll be added to your bet slip on the right. Enter your stake in the bet slip and your potential winnings will calculate automatically. Hit "Place Bet" and you're done. You can also bet live during a match — just keep in mind that odds shift in real time, so you'll need to make quick decisions.

Calculating your wagering requirement is actually quite simple. Say you deposit ৳200 and receive a 100% bonus of ৳200. If the wagering requirement is 20x, you need to place bets totalling 20 times the bonus amount — ৳200 × 20 = ৳4,000. You don't have to win those bets; it's the total amount staked that counts. So losing a little on each bet is fine, as long as your cumulative stakes reach ৳4,000. For example, repeatedly betting at odds of 1.5 will earn you a small profit on each win while steadily building your wagering progress. You can track your current wagering progress at any time under the "Bonus" section of your account.

Done reading? Get started

11kk's rules are transparent, payouts are fast, and Bangla support is available around the clock. Join now.

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