At 11kk, if a match is cancelled or ends before the scheduled overs, bet outcomes are determined based on how much of the match was played.
Cricket: In a T20 match, if fewer than 5 overs are completed, the bet is void and your full stake is refunded. If 5 or more overs are bowled, the result is determined by the Duckworth-Lewis method.
Football: If a match is abandoned before 65 minutes, the bet is void. If abandoned at or after 65 minutes, the score at that point is considered the final result.
Funds from cancelled bets are generally Within 24 hours Refunded to your wallet. If there's a delay, please contact support.
11kk regularly hosts weekly and monthly leaderboard competitions. No separate registration is needed—simply place eligible bets during the tournament period and points are added automatically.
Key Rules:Live Rankings Go to the "Promotions → Leaderboard" section to find out more.
11kk currently supports Bengali (bn-BD) and English (EN) interfaces. To change the language:
Customer support always communicates in Bangla—no language barriers.
Yes, 11kk has an official mobile app — available for both Android and iOS.
How to Install on Android:Only download from the official website or app store. Avoid third-party links.
With two-factor authentication (2FA) enabled, no one can log in with just your password—they'll also need the OTP sent to your mobile.
Save your backup codes when enabling 2FA—they'll be essential if you ever lose your phone.
Withdrawals at 11kk are fast and straightforward. Transfers to bKash and Nagad typically arrive within 5–15 minutes.
Steps to Withdraw:Payment Methods & Processing Times:
bKash/Nagad: 5–15 min · Rocket: 10–30 min · Bank: 1–2 business days · USDT: 15–45 min
There are several reasons the app may not open—in most cases, the following steps will resolve it:
If the app won't open:Contact Live Chat with your phone model and Android version—our support team will resolve it quickly.