Betting is entertainment — not an addiction. 11kk believes every member can play while staying in control. This page has everything you need to help you do exactly that.
11kk's Philosophy & Commitment
11kk, we believe betting is only enjoyable when it stays in control. When someone bets out of fear of losing, desperately chases wins, or hides it from their family—betting stops being fun and becomes a burden.
Responsible gambling means playing within your means, setting a clear budget, and knowing when to stop if you feel you're losing control. 11kk We're ready to help you with these three things — for free, without judgment.
Are you playing for entertainment, or are you chasing losses? Answering that one question honestly will tell you a lot about where your betting habits stand.
Tools to help you stay in control at 11kk
Set your own daily, weekly, or monthly deposit limit — you're in control. Decreasing a limit takes effect instantly; increasing one requires a 72-hour waiting period.
Betting will automatically stop once you've reached a set loss threshold. You can configure this limit yourself from your account settings.
Temporarily suspend your account for 1 to 90 days. During this period, no bets or deposits can be placed — but your account remains active.
To permanently close your 11kk account, contact Support. Your account will be deactivated within 24 hours and any remaining balance will be refunded.
Set a daily time limit for how long you spend on 11kk. When your time is up, you'll receive an automatic reminder.
Periodic pop-up reminders will let you know how long you've been playing and how much you've won or lost.
Step-by-Step Guide
Log in to 11kk and click your profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Choose what you need—Deposit Limit, Loss Limit, Time Limit, or Cooling-Off.
Enter the limit amount and the time period it applies to (daily/weekly/monthly).
Reducing your limit takes effect immediately. Increasing it requires a 72-hour waiting period—this is a deliberate safety measure.
If any of the following signs apply to you, it's time to take notice
If you recognise any of the signs above in yourself, reaching out for help is a sign of courage — not weakness. The 11kk Support team will assist you with complete confidentiality.
Answer the questions below honestly — the results are for your eyes only
Learn more about each protective feature
Set any limit starting from a daily maximum of ৳500. Once set, no further deposits beyond that amount will be allowed for the period—the system enforces it automatically.
Takes Effect ImmediatelyTake a break for any duration from 1 day to 3 months. During this time you can still log in, but betting and deposits are suspended.
FreeClose your account for 6 months, 1 year, or permanently. Once self-exclusion is activated, it cannot be reversed before the period ends — even at your own request.
Strictly EnforcedPop-up reminders at 30-minute, 1-hour, or 2-hour intervals showing how long you've been playing and your net win/loss.
Free11kkNo one under 18 is allowed to open an account at 11kk. Date of birth is verified at registration, and a national ID is required to confirm age before the first withdrawal.
Account & Security FAQs
Responsible betting doesn't mean less fun — it means longer-lasting fun. Join now and set your own limits.